Celyn Hotel City Mall Kota Kinabalu, Kota Kinabalu

The hotel offers a great location, situated within a shopping mall that provides easy access to various amenities. My room was on the second floor and featured a DVD player and a plasma TV, but I noticed that the overall state was a bit run down. The service was friendly, albeit a little slow at times, and the breakfast experience could certainly be improved. However, I appreciated the convenience of having everything nearby.

My stay at the hotel had its ups and downs. While the location was really convenient being right next to a big shopping mall, the rooms left much to be desired. They were damp and had a lingering cigarette smoke smell despite being labeled non-smoking, which was quite off-putting. The service was friendly and helpful, making the experience a bit better, but overall, I think I expected a bit more for the price given the condition of the rooms.

I had a pretty decent stay at the hotel. It’s located away from the city which feels a bit remote, but it’s right behind a shopping mall, so that was convenient. The rooms had a dated vibe and weren't exactly up to par, but they were clean. The service was a mixed bag—some staff were helpful while others seemed confused. Dining left much to be desired, with limited options and a lackluster menu. Overall, it's an all right spot if you're looking for basic accommodations.

I had a rather disappointing stay at the hotel. While the location offered a nice view of Mt. Kinabalu and was close to eateries, the rooms were far from ideal, feeling unclean and outdated. The service had its moments, particularly with the staff trying to assist with location changes, but overall, there were quite a few inconsistencies. The dining experience left much to be desired, with very limited and somewhat unappetizing options. It's clear that this hotel needs some serious improvements to enhance the guest experience.

I had a mixed experience at this hotel. The location is convenient with easy access to shopping and eateries, but it feels a bit far from the main city area. The rooms were in need of some maintenance, which was disappointing. On a positive note, the staff was friendly and did their best to assist us during our stay.

The hotel has a great location with easy access to eateries and shops nearby. The staff were lovely and very helpful, making my stay pleasant. However, the room had some unpleasant smells initially that faded once the air-conditioning was turned on. The breakfast dining experience was not memorable, which was a letdown. Overall, it's a decent option for the price, but there's room for improvement.

I had a decent stay at the hotel; it’s conveniently located just behind City Mall, making shopping and dining really easy. The rooms were clean and had basic toiletries, but we did experience some issues with ants and a broken window lock. The service from staff varied—while some were friendly, others had a bit of an attitude. The breakfast could use improvement as it often started late and lacked variety. Overall, it’s an affordable choice, but there's definitely room for enhancement.

I stayed at a hotel that had a superb location right behind City Mall, which was super convenient for shopping and dining. The staff was friendly and the housekeeping service was great, but the room had a bit of a strange smell initially, which was off-putting. The dining experience was disappointing as breakfast started late and lacked variety. Overall, it was a decent stay, especially for the price, but I hoped for a bit more comfort in the room.

I had a mixed experience at this hotel. On the positive side, the location was superb, nestled right behind City Mall, making it conveniently accessible to shopping and dining. The rooms, while not perfect, were spacious and equipped with air conditioning. Unfortunately, the dining options were quite limited and left me wanting more variety. Overall, it was decent value for money, but the service could use some improvement in responsiveness.

I had mixed feelings about my stay. The hotel has a great location inside a shopping mall, making it super convenient to access various shops and restaurants. However, the rooms had some cleanliness issues and were not as depicted in the pictures. The service was hit or miss—while some staff were friendly, others weren’t very welcoming. Overall, it wasn't the best experience, but it had its positive aspects.